“Life isn’t fair” I remember this refrain being seared in my consciousness early on in life. It’s a bitter-sweet memory because I can still taste the knot of staunch injustice that gathered in the back of my throat when my mother would dish it out; at the same time, I’m grateful that the inequality of life was shown to me at a young age because I learned a valuable lesson that many adults I know seem to still have not learned.
Life isn’t freaking fair.
Now that you know, deal with it. You can bitch and moan. You can try and make the best of the cards you are dealt… or you strive to become the dealer. Your situation may be righteously unfair – but dwelling on that fact won’t move your situation one iota in a fairer direction.
Instead, embrace the fact that life isn’t fair. When you do your eyes will open to a world of possibilities, one that much population misses while they focus on the injustice of their situation.
Life isn’t fair, so why play by the rules?
You don’t bring a knife to a gunfight and you don’t expect to win at a table where the dealer’s cheating. The “fairness” that people so often talk about is the idea that if you go to school and make decent grades you should be able to graduate, get a good job and earn fair wages. It’s the idea that if you worked 15 years for a company they should keep you around for the next 15 years. Don’t get me wrong, I love that notion, the idea of fairness but it is simple not a reality anymore.
Epic quotes, they are what I turn to when I’m running low on inspiration. It’s encouraging to look at those who have been there, done that and crossed the chasm successfully.
Usually I’ll spend some time reading the biography of a person I respect, or if I just need a booster shot of entrepreneurial gumption I’ll browse through some of my favorite quotes. Then I thought “why keep these little gems all to myself?”, thus: 45 epic quotes for extraordinary entrepreneurs.
Epic Customer Service Quotes
- If we don’t take care of our customers, someone else will. – Unknown
- If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends. – Jeff Bezos
- You’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can’t be copied. – Jerry Fritz
- The way to gain a good reputation, is to endeavor to be what you desire to appear. – Socrates
- Here is a simple but powerful rule – always give people more than what they expect to get. – Nelson Boswell
The idea of “fake it until you make it” blows. It is the antithesis of vulnerability. It requires you to outright lie to those around you, or give the appearance of a life you’re simply not leading. Worst of all, it prevents you asking for help.
I have a problem with asking for help. It’s probably one of my worst traits. I see asking for help as a combination of annoying and weak. I hate to bother people, and I also hate to seem weak—or worse: needy.
So when things get tough, I try and suck it up. When people ask me how I am doing—even on my worst days, I will usually say “fine” or “considering pretty darn good!”. Sometimes that is true. Sometimes I cry alone in the shower instead of just asking for help.
Asking for help doesn’t mean having to ask for a lot.
The power of saying “no” is truly a life-changing art. Especially if you, like me, have chosen the entrepreneurial path. There is a beauty and elegance in saying no early and often. It not only saves your time, but it shows respect for the time of those around you.
Who knew that just putting your foot down and hollering no! like a 2 year old could catapult you to new levels of success and adventure?
To be fair lots of successful people have lauded the power of no before. Psychology Today said “No is an instrument of integrity and a shield against exploitation,” and James Altucher credits saying no with saving his life. Saying yes is often glorified, but saying no is what separates the men from the boys so to speak.
“The difference between successful people and really successful people is that really successful people say no to almost everything.” — Warren Buffett
Now that the secret’s out, let’s break down exactly how you should say no, when you should say no and why that beautiful, little, two-letter word can totally transform your existence…
Escaping the 9 to 5, it sounds nice right? But what does it really mean? I’ve spent the last seven years trying to figure it out. In my humble opinion to truly Escape the 9 to 5 one must:
—Work as an entrepreneur, freelancer or creative
—Master delegation and the 80/20 principle
—Enjoy freedom of location, even if you don’t act on it
—Embrace wonder and the simple joys
Okay, now let’s break it down. I write this as much for myself as for anyone else; because as I sit here in my local cafe by the beautiful South Park district of San Francisco I am restarting my own escape from the 9 to 5…
Limitations are the entrepreneur’s friend. This is often not the way it first seems. People say “if only” a lot.
If only I had a little investment capital…
If only I was born into a family of means…
If only I didn’t have a mortgage and kids in college…
If only I had a technical cofounder…
If only… then my dreams would come to fruition.
Fortunately for the majority of us without unlimited means, or unfortunately for those who were born Luksic’s and Arnault’s, human creativity and ingenuity seem to flourish when limitations are present.
The human race built most nobly when limitations were greatest and, therefore, when most was required of imagination in order to build at all. – Frank Lloyd Wright
One of the first things that propelled me to begin my escaping the 9 to 5 journey was horrifying concept of having to “climb the corporate ladder”. I knew as a young women that if I entered the traditional workforce I would most likely deal with glass ceilings, and most definitely have to deal with corporate bureaucracy.
The idea was off-putting to a lackluster student who already had trouble dealing with authority figures I (rightly or wrongly) perceived as incompetent and had no ability to schmooze corporate types. I knew I’d have gotten nowhere flat trying to climb a ladder that hopefully led to a position that provided enough income and autonomy to enjoy life.
Then one day, as learned more about entrepreneurship through reading biographies of people I admired, the concept hit me: why climb a corporate ladder when you could just build your own?
Happiness Island… say what? I wrote this post originally seven years ago, and may not have happened back upon it if it wasn’t for Pat Flynn’s recent podcast on deleting/re-visiting old content (if you have a blog, it’s definitely worth a listen).
Many of my original posts make me cringe; the writing, the bravado, the idea that my 23 year old self had so much to *teach* others… all makes me LOL now (as perhaps this will again in ten years). This post, however, made me re-assess my own Happiness Islands and I wanted to share the concept with you.
The concept comes from the book The 80/20 Principle, one of my staple “must reads” and a modern understanding of Pareto’s Law. The gist is that 80% of results come from 20% of input. This applies to business, economics, agriculture, crime and even personal happiness.
How you super charge innovation…
Though focus is vitally important to creating anything (be it a business or work of art), there is no rule that says you must focus on only one thing—instead you must focus on only one thing at a time.
There is a large body of both research, and common sense, that draws connections between having various interests and a heightened ability to innovate. Sometimes this concept is called “the cross pollination of ideas“, I personally call it my-attention-span-is-about-90-minutes-so-I-have-to-switch-it-up-alot-ism.
I’ve written in the past that the more we work, the less productive we are, which is backed up by the science of the ultradian rhythm. Since adjusting my own schedule to not “force” myself to work more than 90 minutes straight, and to take breaks in between these work sprints, my productivity, creativity and general well being has gone waaay up.
In addition I now encourage myself to have multiple interests going on at once, so in a given day I may work on 2 to 3 various projects, switching back and forth between 90 minute blocks. The crazy part is these varied interests actually inspire innovation among each other far more than would happen if I was focused on one thing alone.
I’ve had a virtual assistant, often several, for the past 7 years. I fell in love the concept of delegation the moment I heard it quantified on the IBMA podcast, and then gobbled up every piece of content I could get my hands on—the best being Tim Ferriss’ now legendary The Four Hour Workweek.
That passion for delegation and working virtually led me to start Zirtual.com 5 years ago. Today, though I’m no longer involved with the company, I still am an avid virtual assistant user and crazy-delegator.
I was thinking this morning as I completed my morning ritual that everyone talks about what you *should* look for in a new hire, but just as important is what you *don’t* want.